ADVANCED CALL CENTER SOLUTIONS FOR ANY TYPE OF BUSINESS
24/7 client assistance
With both inbound and outbound call center services, Specialty Answering
Service provides two different call center experiences. Virtual Helper can help you serve more clients more quickly
and more affordably because to its availability around-the-clock and easy scaling capabilities to meet
With the help of our shared call center service, you can grow your company and provide your clients with
round-the-clock customer support. Our staff of virtual agents can handle everything from order
processing to live lead transfers. We can adjust our flexible price structure to suit any budget.
Your business can be accessible around-the-clock without incurring fees thanks to our round-the-clock
call center. When your consumers contact, our representatives can handle urgent calls, make
appointments, resolve issues, and generally be fantastic.
IVR, voicemail, and personalized greeting choices are just a few of Specialty's automated call center
solutions. Callers can choose specific numbers from our IVR options to be forwarded to a certain
division, individual, or backup recording. With our voicemail choices, callers can record a voice
message that will be forwarded to the intended recipient(s) through email, and with our customized
greeting option, companies can design unique greetings that will play before one of our agents picks up
American Call Center
Since Specialty is an American call center with offices all across the country, all of your calls will be
answered locally. We believe in the value of a local, US presence despite the fact that many businesses
may outsource work abroad to help save money. You don't have to be concerned about communication
difficulties or subpar service. Additionally, affordable prices allow you to receive outstanding service
while saving money.
Bilingual & Spanish
We recognize the need of establishing communication channels with those who do not speak English as their first language because there are over 35 million Spanish speakers in the United States. Our bilingual call center services can assist you in serving your Spanish-speaking callers, which will lead to increased sales, contented clients, and a more welcoming corporate image.
Customer support doesn't have to be difficult for small businesses thanks to reasonably priced call center services. As your go-to small company call center, we'll take your calls in our mixed operator group and connect you with excellent customer care representatives around-the-clock for a low monthly cost that any small business can afford.
The next level of branded customer care is provided by our dedicated call center services. Our dedicated choices are the most similar to your own workers in terms of hiring discretion and specialized training. Your dedicated team of agents will only answer your calls in order to consistently and accurately represent your brand.