By outsourcing to Virtual Helper, you can serve more consumers for less money. Our call center solutions are made to assist both small and large corporate level clients in providing customer care when needed. You may interact with customers via phone, email, chat, and even text thanks to our live operator solutions.
Your company may provide exceptional customer support whenever it needs to by outsourcing to our call center. We can interact with your customers as your sole customer care hub using 24/7 live operator call center solutions, or we can supplement your internal customer service team. Regardless of how we conduct business, your company will benefit from flawless customer service and satisfied clients.
Virtual Helper is the market leader in outsourcing small company call centers for companies with limited resources. As a wonderful way to get started with outsourcing, we provide hybrid call center services. Our dedicated call center alternatives are incredibly cost-effective for larger companies seeking a branded and capable customer support workforce. Regardless of the path you take, a customer service representative is always on hand to answer your calls, and you always have access to your secure web portal to check messages and interact with consumers.
We’re built for customer service. Outsourcing to Virtual Helper gives you a team focused solely on keeping your customers happy. We eliminate the headache of hiring, scheduling, and HR – and we can do it all for less than the cost of you running your own customer service team at your location.
It's simpler than you might think to improve your customer service. You'll begin by working with our team of intake specialists so we can understand your business if you're one of our live call center free trial customers searching for speedy onboarding. Then, we'll work to design a protocol-sm that is specifically designed to meet your needs. During your free trial, you'll get a taste of everything Virtual Helper has to offer. You can make test calls, collaborate with us to improve your script, or even let your own consumers speak with our agents.
Customers interested in our dedicated choices can speak with our sales team to learn more about our service, your needs, and how we can help you create solutions for your customer support channels. Based on the number of agents you require and the amount of hours per day you need specialized representation in our call center, we will create a unique price and plan for you.
No matter how long you've been a customer of Virtual Helper or which plan you're on, you'll always have access to a support team who will work with you to address any issues, make any modifications, and generally ensure that your company benefits the most from our collaboration.
With both inbound and outbound call center services, Specialty Answering Service provides two different call center experiences. Virtual Helper can help you serve more clients more quickly and more affordably because to its availability around-the-clock and easy scaling capabilities to meet any demand.
With the help of our shared call center service, you can grow your company and provide your clients with round-the-clock customer support. Our staff of virtual agents can handle everything from order processing to live lead transfers. We can adjust our flexible price structure to suit any budget.
Your business can be accessible around-the-clock without incurring fees thanks to our round-the-clock call center. When your consumers contact, our representatives can handle urgent calls, make appointments, resolve issues, and generally be fantastic.
IVR, voicemail, and personalized greeting choices are just a few of Specialty's automated call center solutions. Callers can choose specific numbers from our IVR options to be forwarded to a certain division, individual, or backup recording. With our voicemail choices, callers can record a voice message that will be forwarded to the intended recipient(s) through email, and with our customized greeting option, companies can design unique greetings that will play before one of our agents picks up the phone.
Since Specialty is an American call center with offices all across the country, all of your calls will be answered locally. We believe in the value of a local, US presence despite the fact that many businesses may outsource work abroad to help save money. You don't have to be concerned about communication difficulties or subpar service. Additionally, affordable prices allow you to receive outstanding service while saving money.
We recognize the need of establishing communication channels with those who do not speak English as their first language because there are over 35 million Spanish speakers in the United States. Our bilingual call center services can assist you in serving your Spanish-speaking callers, which will lead to increased sales, contented clients, and a more welcoming corporate image.
Customer support doesn't have to be difficult for small businesses thanks to reasonably priced call center services. As your go-to small company call center, we'll take your calls in our mixed operator group and connect you with excellent customer care representatives around-the-clock for a low monthly cost that any small business can afford.
The next level of branded customer care is provided by our dedicated call center services. Our dedicated choices are the most similar to your own workers in terms of hiring discretion and specialized training. Your dedicated team of agents will only answer your calls in order to consistently and accurately represent your brand.
Do you think your company will benefit from our inbound call center services? Do you require more details about our business, technology, and infrastructure? We have the solutions to your questions. If you get in touch with us, we'll get back to you with more information about our inbound solutions and how we can support your brand.